Confirmed Service Customer
On the day of dropping off my car for my appointment, the dealership was a lacking in communication. I received the original text stating who my advisor was right after drop off, this was around 9:00 am. I replied around 1:00 asking for status, no response. I called the service department at 4:45, stating my advisor was not in that day. Was transferred to service manager, I left a voicemail. He returned my call about 30 mins later, he did not have an estimate on my car being complete but would know something by noon the next day. Day 2 and beyond the communication was much better. The part was found and car was fixed a few days later.
Patti G.
CLEARWATER,
FL
Business Response
Patti, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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