Confirmed Service Customer
I arrived slightly before my appointment time (10:00am) and was greeted by my service manager John Baumgartner. Since my service call was for an oil change and accompanying services, I planned to wait for my service. After more than two hours, when I inquired about the progress on my car, I was told the service staff was two technicians short and the work on my car had not been started yet as a result of the back log of other vehicles. Since I am retired and had no other appointments, I had more coffee, relaxed and continued to wait. Just past 1:00pm my car was ready, with a good report of all items checked. My wait was tolerable, staff pleasant and service excellent.
Samuel J.
CLEARWATER,
FL
![2006 Buick LaCrosse 2G4WE587161159502](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Samuel, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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